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Term Conditions

Please read the following terms & conditions carefully before ordering.


You can buy all the products you need from “impex”.

You are requested to create an account matching your NID/Passport/Driving Licence name.


  Avoid ordering with fake accounts. If the fake account is proved, the order will be canceled without notice and the price paid will be non-refundable.


Your product will be delivered to the delivery agent within 7 (seven) working days of ordering regular products. For regular products you can pay by "Cash on delivery (COD)" or any system.

  In case of product delivery, you can take home delivery, courier delivery, pickup point delivery, agent point delivery or showroom delivery.


Pickup point delivery, agent point delivery and showroom delivery delivery charges are completely free! However, delivery charges will be added in case of home delivery.


In case of purchase of goods on COD, the delivery charge has to be paid in advance by the buyer. Delivery charge will be Rs.60/- in Dhaka city and Rs.120/- outside. However, delivery charges may increase or decrease based on the size and weight of the product.


However, the buyer must make full payment in advance for ordering goods worth Rs.1,000/- or less.

Please check the terms and conditions for purchasing cashback or discount products.


  Discount or cashback offer requires full payment in advance. And if the payment is not completed within 72 hours of placing the order, the order will be cancelled.


Cashback or discount offers may take up to 15 working days for product delivery after payment is completed.


Please refer to “Cashback Policy” in case of cashback offer.


  In case of failure to deliver the goods within the specified period, the full price paid by the buyer will be refunded. In this case, it is requested to see the "Refund Policy".


  The “impexbd.com” authority reserves the right to make any changes, enhancements and modifications to the offer due to unavoidable reasons.


For any assistance the buyer can contact “Impex Customer Care Team or Facebook Customer Care Team” from 9:00 AM to 8:00 PM. You can also reach by phone call, Customer Care Phone Number: +8801580800743

Experience the pinnacle of online shopping at Impex – Bangladesh's largest online marketplace.

Experience the pinnacle of online shopping at Impex – Bangladesh's largest online marketplace. With an unmatched assortment of products, we redefine shopping. From trending fashion to cutting-edge electronics, find it all with unparalleled ease. Our user-friendly platform empowers effortless browsing, comparison, and purchase. Bid farewell to queues and embrace a new era of shopping convenience. Your safety is our priority, ensuring secure transactions and data protection. Join millions who trust us for a seamless retail escapade. Elevate your shopping – choose Impex today!

Welcome to Impex - Your Premier Online Shopping Destination in Bangladesh!

Discover a world of convenience and endless possibilities as you step into Impex, the largest and most trusted online marketplace in Bangladesh. With a commitment to excellence and an unparalleled selection of products, Impex is here to redefine your shopping experience.

From the latest fashion trends to cutting-edge electronics, from everyday essentials to unique finds, Impex brings together a vast array of high-quality items, all at your fingertips. Our user-friendly platform ensures that you can browse, compare, and purchase with ease, making your online shopping journey smooth and enjoyable.

At Impex, we understand that your time is valuable, which is why we've curated an extensive range of products from renowned brands and trusted sellers, all available under one virtual roof. Say goodbye to crowded malls and long queues – with Impex, you can explore numerous categories, read detailed product descriptions, and make informed choices, all from the comfort of your home.

Safety and security are at the core of our operations. When you shop with Impex, you can trust that your personal information is safeguarded, and your transactions are secure. Our dedicated customer support team is always ready to assist you, ensuring a hassle-free experience from start to finish.

Join millions of satisfied customers who have made Impex their go-to destination for online shopping. Embrace the future of retail and indulge in a seamless, enjoyable, and rewarding shopping adventure with Impex – the ultimate online marketplace in Bangladesh.

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